Can My Child Uninstall Alaia?

Android devices and Kindle - 

If set up correctly, your child won't be able to uninstall Alaia without your Alaia account credentials, as Alaia becomes the Device Admin during initial setup.

Mac and Windows computers - 

If set up correctly, your child won't be able to uninstall Alaia without your Alaia account credentials.

iOS devices - 

Alaia's parental controls will continue to work even when your child deletes the Alaia app from their iOS device. If your child disables the VPN (this will stop the parental controls), it automatically turns back on as long as the Alaia MDM profile is enabled on the device. In Supervised iOS devices, when your child disables the Alaia VPN, she/he cannot access anything online until she/he turns the VPN back on. But if your child finds a way to remove the Alaia MDM profile, then Alaia's parental controls will stop functioning. We recommend you to set up a Profile Deletion alert to get instant notifications when your child removes the MDM profile from their iOS device.

On consumer iOS devices,  by default Apple allows the user to remove any device management profile. Unfortunately, this is a common issue among all parental control apps available in the market today. We can't get around this problem at present because of Apple's restrictions. We are actively engaging with Apple to provide us an API that would allow a more robust service and avoid such potential loopholes. 

Chromebooks - 

You can block access to the extensions page on the browser to prevent deletion of Alaia extension. Login to your kid's Chromebook account, click on the Alaia icon and login with your Alaia account credentials. Check the box next to 'Block Extension page'. Your child won't be able to access the extensions page or disable/uninstall Alaia. Additionally, Alaia immediately notifies parents when the Alaia extension is removed from a Chromebook.

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